terms of Service
Last updated: 4/1/2024
Last updated: 4/1/2024
You should carefully read the following Terms and Conditions (also referred to as the "Terms of Use", "Terms of Service" or "TOS"). Your use of our service(s) implies that you have read and accepted these Terms and Conditions. The Website (all Susano websites may hereafter be referred to, both individually and collectively, as "The Website") from which you accessed this agreement is provided to you subject to the conditions listed below. These terms are in addition to any other terms that individual Website owners within Susano may include for governing access to their Websites.
Any Non-Human Visitors to these Websites shall be considered agents of the individual(s) who controls, authors or otherwise makes use of them. Such individual(s) shall be deemed responsible for the actions of their Non-Human Visitor devices in the same manner as if they personally visited the Website.
The access rights granted to you under the Terms Of Use are non-transferable without the express written permission of the owner of Susano. You are responsible for the actions of any other person who may utilize your access rights on the Susano Website.
The following terms and conditions govern all use of the Susano Website(s) and all content, services and products available at or through the Website. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other associated operating rules and policies (including, without limitation, Susano Privacy Policy).
Please read this Agreement carefully before accessing or using the Susano Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Susano, acceptance is expressly limited to these terms.
The Website is available only to individuals who are at least 13 years old. If you are not yet 13 years old, you must stop using the Website immediately or else provide Susano with written parental approval.
A special restriction on a visitor's license to access the Website applies to all Non-Human Visitors. Non-Human Visitors include, but are not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other computer programs designed to access, read, compile or gather content from the Website automatically.
If you operate a Website, comment on a Website, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, 'Content'), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, computer software or any other type of electronic content. By making Content available, you represent and warrant that:
By submitting Content to Susano for inclusion on the Website, you grant Susano a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your site or Content. If you delete Content and advise Susano, Susano will use reasonable efforts to remove said Content from the Website (generally within two business days), but you acknowledge that caching and/or other references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, Susano has the right (though not the obligation) to, in Susano's sole discretion (i) refuse or remove any content that, in Susano's reasonable opinion, violates any Susano's policy or is in any way harmful, unlawful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Susano's sole discretion. Susano will have no obligation to provide a refund of any amounts previously paid.
When placing an order from Susano you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Susano has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Susano does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Any user or site owner who finds content that is offensive, indecent, or otherwise objectionable, or content containing technical inaccuracies, typographical mistakes, or other errors has a responsibility to report such Content to Susano. In the same way, anyone who discovers Content on the Website that contains material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated, must report the same to Susano. Susano disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
We have not reviewed, and cannot review, all of the material, including computer software, made available through the Websites and WebPages to which Susano links, and that link to Susano. Susano does not have any control over those non-Susano Websites and WebPages, and is not responsible for their contents or their use. By linking to a non-Susano Website or webpage, Susano does not represent or imply that it endorses such Website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Susano disclaims any responsibility for any harm resulting from your use of non-Susano Websites and WebPages.
This Agreement does not transfer from Susano to you any Susano or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Susano. Susano, the Susano domain, the Susano logo, and all other trademarks, service marks, graphics and logos used in connection with Susano, or the Website are trademarks or registered trademarks of Susano or Susano's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Susano or third-party trademarks.
Susano reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website or related services following the posting of any changes to this Agreement constitutes acceptance of those changes. Susano may also, in the future, offer new services and/or features through the Website (including, the release of new tools, services and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
Susano may terminate your access to all or any part of the Website at any time, based upon our grounds of termination, effective immediately. If you wish to terminate this Agreement or your Susano account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have purchased Susano account, such account can only be terminated by Susano if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Susano's notice to you thereof; provided that, Susano can terminate the Website immediately as part of a general shut down of our service or other lawful reason. Additionally, a paid account may be temporarily terminated pending a determination of the facts relating to a possible breach of this Agreement. Upon termination, all provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
If your account has been terminated you are not entitled to any refund of payments made for the Susano software.
We will to the best of our ability provide support and service for any products purchased for the appropriate amount of time that you have purchased them for (e.g. subscription time, or permanent). Products classified as "Permanent" or "Lifetime" does not imply indefinite support or service for that product, but rather implies that you will have permanent access to the product so long as it is supported. If a permanent product is discontinued, we will support and maintain the permanent product for a reasonable amount of time after you have initially purchased it. If we introduce a new product you are not entitled to access this product, nor are we under any obligation to provide you with any support or services related to this product regardless of any prior purchases you have made with us.
Susano may terminate access to any and all parts of the website, and all access to the Susano software, under any of the following conditions:
You may request a refund provided you contact us with 24 hours of purchase, with a valid reason. After these 24 hours we will not accept any requests for refund. * If you would like to request a refund, please contact us.
We must emphasize strongly that a refund request requires a valid reasoning. We reserve the right to have the final say in what consitutes a valid reasoning under all circumstances.
Examples of what we would not consider a valid reasoning would be:
Requesting a refund due to launch or usage issues without first attempting to resolve the issue with support
Stating that the purchase was simply to test, i.e. a trial purchase
Stating that you need the money back, or that you no longer use the product, etc
Note that these are only examples.
Examples of what we might consider a valid reasoning would be: br'
Being dissatisfied with the product with a reasonable explaination of what was expected differently
Having launch or usage issues that support was not able to resolve in a timely fashon
Forgetting to cancel auto renewal payments
Note that these are only examples.
Licensee will not reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, techniques, processes, algorithms, know-how or other information from the binary code portions of the Susano SASU technology (collectively, "Reverse Engineering") or permit or induce the foregoing. If however, directly applicable law prohibits enforcement of the foregoing, Licensee may engage in Reverse Engineering solely for purposes of obtaining such information as is necessary to achieve interoperability of independently created software with the Susano SASU technology, or as otherwise and to the limited extent permitted by directly applicable law, but only if: (a) Reverse Engineering is strictly necessary to obtain such information; and (b) Licensee has first requested such information from Susano SASU and Susano SASU failed to make such information available (for a fee or otherwise) under reasonable terms and conditions. Any information supplied to or obtained by Licensee under this section is confidential information of Susano SASU, and may only be used by Licensee for the purpose described in this section, and will not be disclosed to any third party or used to create any software which is substantially similar to the expression of the Susano SASU technology
The materials on Susano's Website are provided 'as is'. Susano makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Susano does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet Website or otherwise relating to such materials or on any sites linked to this site.
In no event will Susano, or its suppliers or licensors, or any individuals associated with those entities, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Susano under this agreement during the twelve (12) month period prior to the cause of action. Susano shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law. Susano, SASU does not hold itself responsible for any damage you may incur on yourself or other parties while using the Susano software. You agree to not use Susano for malicious purposes and to not intentionally cause damage to other parties or other parties property. The aforementioned damage may be described as, but is not limited to the following descriptions; 1. Physical or virtual damage to your device or operating system 2. Damage to another person or organization's reputation 3. Mental trauma or any mental damage to a person. Using Susano to cause any of this damage is considered a breach of the terms of service, and you agree to take full responsibility for any damages you have caused.
You represent and warrant that (i) your use of the Website will be in strict accordance with the Susano Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party. Indemnification.
You agree to indemnify and hold harmless Susano, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys fees, arising out of your use of the Website, including but not limited to out of your violation of this Agreement.
You consent to having your Internet Protocol address recorded. An email address may appear immediately below (the "Identifier") if we suspect potential abuse. The Identifier is uniquely matched to your Internet Protocol address. Visitors agree not to use this address for any reason.
VISITORS AGREE THAT HARVESTING, GATHERING, STORING, TRANSFERRING TO A THIRD PARTY OR SENDING ANY MESSAGE(S) TO THE IDENTIFIER CONSTITUTES AN ACCEPTANCE AND SUBSEQUENT BREACH OF THESE TERMS OF SERVICE.
By browsing Susano's https://www.susano.re and/or using and purchasing any products from the website, you (the "User") hereby agree to the following Terms and Conditions: 1. You, the User, are the sole person responsible for your use of the Website's products and services. Distribution of the Website's services and/or products by the User or a third-party is prohibited. Disregard of this condition is grounds for account and service termination.
Susano may revise these Terms of Use for its Website at any time without notice. By using this Website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Susano owns and operates this website. We are committed to the privacy and security of our visitors' information. The following is a statement of our privacy practices:
Your personal information is not required to visit https://www.susano.re
Your HWID (Hardware ID) and Internet Protocol address is collected by your consent for authentication of use of software purchased from Susano https://www.susano.re
Your Discord ID and Windows account username may be collected
Your IP address is a numeric address assigned to your computer, assigned by your Internet service provider. We automatically collect your IP address as traffic data so that we can send information back to you when requested.
Referrers are references to the web address you linked from and is automatically passed along by your web browser. We collect referrers your browser sends as part of traffic data. This is not attached to personally identifiable information.
System information such as your operating system/platform, and the type of web browser you use. This is not attached to personally identifiable information.
Your Discord username. This is used to prevent account sharing/selling in violation of the terms of service.
Presence of monitoring programs. If you are using a network monitoring program, or related, while using Susano, we may collect that information to be notified of its presence. This is to prevent analysis of Susano, which is against the terms of service.
Your information is maintained on a secure web server in what we believe to be a well protected environment.
Susano only shares personal information to billing companies for completing transactions and for no other purpose. No other information is shared with any other third-party company for any purpose, under any circumstance.
Susano makes every effort to preserve your privacy, personal information may be disclosed when required by law where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, court order or legal process.
https://www.susano.re relies on "cookie" technology to allow you to re-access your registered account profile during a web session. This mechanism is employed solely for your convenience and for no other purpose.
This Web site contains links to other sites. Please be aware that we, Susano, are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This web site takes every precaution to protect our visitor's information. When visitors submit sensitive information via the web site, their information is protected both online and off-line.
If visitors have any questions about the security on https://www.susano.re, feel free to contact Customer Service.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our web site for 30 days.